Shipping & Returns Policy

This Shipping & Returns Policy outlines how R&R Cigars (“we,” “us,” or “our”) handles shipping and deliveries, and explains our return policy for purchases made on our Shopify website: https://randrcigars.myshopify.com/ (the “Site”).

This Privacy Policy describes how R&R Cigars (“we”, “us”, or “our”) collects, uses, and discloses information about visitors to our shopify website https://randrcigars.myshopify.com/ (the “Site”).

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Last updated: March 2025

1. Shipping Rates & Charges

2. Shipping Locations

3. Processing & Delivery Times

4. Return & Exchange Policy

5. Contact Us

1. Shipping Rates & Charges

All shipping costs are prepaid and added to your order total at checkout. Shipping rates are based on your location and the contents of your order. We strive to offer fair and transparent shipping fees, which are automatically calculated at checkout.

2. Shipping Locations

We currently ship nationwide within the United States. If you are located outside of the U.S. and wish to place an order, please contact us prior to purchase to confirm availability and shipping options.

3. Processing & Delivery Times

Orders are typically processed within 1–2 business days. Once shipped, most orders are delivered within a week. Delivery times may vary depending on your location, carrier delays, or peak seasons.
Once your order ships, you’ll receive an email with tracking information.

4. Return & Exchange Policy

Due to the nature of our products, we do not accept returns or exchanges on cigars. All cigar sales are considered final to maintain quality, freshness, and safety.

If your order arrives damaged or incorrect, please contact us immediately so we can review and resolve the issue on a case-by-case basis.